At OliuClothes.com, we are committed to providing our customers with the highest quality products and an exceptional shopping experience. To ensure customer satisfaction, we offer a clear return policy as follows:

1. Return Conditions

  • Products must be returned within 7 days from the date of receipt.
  • Items must be in their original condition, unused, unwashed, and with all original packaging intact.
  • A receipt or proof of purchase is required for returns.

2. Acceptable Reasons for Returns

  • The product does not match the ordered model, size, or color.
  • The product has manufacturing defects (e.g., tears, stitching errors, stains).

3. Non-Acceptable Returns

  • Items damaged due to improper use by the customer.
  • Products that are not in their original condition or have been washed.

4. Return Process

  • Contact our customer service team via email at [email protected] or phone at +1 909 373 7832.
  • Provide detailed information about the item to be returned and the reason for the return.
  • Once the return request is approved, customers should send the item to our designated address.
  • The refund process will be completed within 7-10 business days after we receive the returned item.

5. Return Shipping Fees

  • Customers are responsible for the shipping fees for returns unless the product is defective or incorrectly delivered.

6. Refunds

  • Refunds will be processed back to the original payment method or provided as store credit at OliuClothes.com, depending on the customer’s preference.

7. Contact Information For any questions related to our return policy, please contact us at:

Thank you for choosing OliuClothes.com. We appreciate your trust and support and are always here to ensure your satisfaction!