At OliuClothes.com, we stand behind the quality of our products and are committed to ensuring customer satisfaction. Our warranty policy outlines the terms and conditions for product warranties, ensuring transparency and confidence in your purchase.

1. Warranty Coverage All products purchased from OliuClothes.com are covered under our warranty policy against defects in materials and workmanship. This warranty is valid for [specify duration, e.g., 30 days, 90 days] from the date of purchase.

2. What is Covered

  • Manufacturing defects such as loose stitching, broken zippers, or faulty seams.
  • Defective fabrics or materials that impact the product’s usability.

3. What is Not Covered The warranty does not cover:

  • Normal wear and tear, including but not limited to fading, pilling, or general deterioration due to regular use.
  • Damage caused by improper use, care, or cleaning.
  • Modifications or alterations made to the product after purchase.
  • Damage resulting from accidents, misuse, or negligence.

4. How to Make a Warranty Claim To initiate a warranty claim:

  1. Contact our customer service team at [email protected] or +1 9796373 7832 with your order number, proof of purchase, and a detailed description of the defect.
  2. Include clear photos of the defect for evaluation.

5. Evaluation Process Once your claim is received, our team will assess the defect. If the product is deemed eligible for warranty service, we will offer one of the following solutions:

  • Repair: Fixing the product at no additional cost.
  • Replacement: Providing a new, identical product if repair is not feasible.
  • Refund: Issuing a refund if neither repair nor replacement is possible.

6. Warranty Limitations This warranty policy is limited to the original purchaser and is non-transferable. The product must have been purchased directly from OliuClothes.com or an authorized retailer to qualify for warranty service.

7. Customer Responsibility Customers are responsible for shipping the defective product to OliuClothes.com for evaluation. If the claim is approved, OliuClothes.com will cover the cost of return shipping.

8. Contact Information If you have any questions regarding our warranty policy or need assistance with a claim, please contact us at:

  • Email: [email protected]
  • Phone: +1 909 373 7832
  • Address: 38700 N SHORE FAWNSKIN CA 92333-1045 USA

9. Changes to the Warranty Policy OliuClothes.com reserves the right to modify this warranty policy at any time. Any changes will be effective upon posting on our website.

Conclusion OliuClothes.com is dedicated to ensuring the highest quality for our customers. Our warranty policy is designed to provide you with peace of mind when shopping with us. Thank you for choosing OliuClothes.com for your children’s apparel needs!